Facility Evaluation Report

On 05/22/26, at 1:20pm, Licensing Program Analyst (LPA) Perry Scott conducted an unannounced annually required inspection visit to Hi-Hopes, INC. LPA was met by Hai Nguyen, Director, and Mariel Ventura, Administrator, and the purpose of today’s visit was explained. The facility is licensed to serve 6 developmentally disabled clients (age 18-59) ambulatory only. Currently, the home has (4) ambulatory clients. The clients are Harbor Regional Center clients. None of the clients have Restricted Health Care Conditions and none utilizes postural supports or protective devices. The facility’s annual fees are current.

The facility is a single-story structure located in a residential neighborhood. It consists of the following: 4 bedrooms, 2 bathrooms, family room/office, living room, kitchen, dining room, shaded area, indoor and outdoor activity area, laundry room and detached garage.

At 2:10pm, LPA and staff toured the facility. There are no bodies of water or firearm/ammunition on the premises. All client rooms were checked. Beds and bedding were in good condition, adequate lighting provided, and adequate storage for client personal belongings was observed. Walls and floors were in good repair. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. Bathrooms were found to be within Title 22 regulations. Toilets and water faucets worked properly. The shower was free of mold/mildew, there was adequate lighting, and sufficient toiletries were accessible to clients. The water temperature measured 109.3F degrees. A comfortable temperature is maintained in the facility.