Complaint Investigation Report

Allegation: Facility not maintaining a comfortable temperature

It is alleged the facility is not maintaining a comfortable temperature. The Reporting Party (RP) reported the facility has no air conditioner. Based on interviews with clients (C#1-#8) and staff (S#1-#2) revealed they are comfortable with the temperature inside the facility. The facility does not have a thermometer to detect the room temperature but based on LPA's observation, the temperature is comfortable. Based on observations and interviews, there is no sufficient evidence to support the allegation above.

Based on LPA’s observation, interviews conducted, the preponderance of evidence standard has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged allegations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted, and a copy of the report was provided to Facility Nurse Carla Kerker.