Complaint Investigation Report

Based on the LPA's investigation, the investigation revealed the following:

For Allegation #1 – Facility is not maintained at a comfortable temperature. LPA interviewed Director & S#1- S#5, they agreed that the A/C is not working but only is certain areas of the Assisted Living facility. The A/C does work in all the 1st Floor common areas such as:hallways, kitchen, lounge area, activities area, and dining room. 2nd floor common area such as: hallway and lounge. LPA observed the thermostats for the common areas, they were set at 72 degrees Fahrenheit and also LPA felt the facility was at a comfortable temperature. The Staff members, stated that they were working under comfortable temperature conditions. R#4- R#7, liked the temperature at 72 degrees Fahrenheit and above. R#1- R#3, stated they would like the temperature a little cooler. The interviews and record reviews did not concur with the above allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with Camile Bughaw, Director of Memory Care Unit and a hard copy of report was provided.