Complaint Investigation Report

According to LPA Maldonado’s interviews with staff, they did not witness Staff #1 (S1) dumping a bucket of water or wetting Client #2 with a water hose. However, the Eastern Los Angeles Regional Center Quality Assurance Specialist conducted their investigation and interviewed staff. It was determined that one of the staff witnessed the event of S1 trying to shower the client in the backyard and heard C2 screaming no. The staff questioned S1’s actions and immediately informed the administrator following the incident. The staff is no longer working at the facility and LPA could not reach S1.

Based on records gathered, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 and Chapter 1), are being cited on the attached LIC 9099D.

An exit interview was conducted. The Plan of Correction was reviewed and developed with the administrator via telephone. A copy of this report and appeal rights were provided to the staff.