Complaint Investigation Report

There was no exchange in communications by the family nor the facility on whether R1 would be returning. No notice was given by resident(R1) to the facility of their plans to leave the facility, as indicated in the admissions agreement a 30-day notice is expected by the facility for anyone moving out of the facility. The administrator is refusing to allow the resident back into the facility citing no beds available. The capacity of the facility is 150 beds and todays census is 146, therefore the facility has room for four more residents until full to capacity. Administrator stated that four beds were reserved for new residents, however the facility is taking new residents when exsisting residents are still admitted to facility. The facility is in direct violation of the admissions agreement. R1 is ready to be discharged from the hospital however facility does not have room available, R1 room was given to another resident.

Based on interviews, records reviewed and obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, Division 6, Chapter 8, is being cited on the attached LIC 9099D.

En exit interview was conducted and a copy of this report was provided to the along with the appeals rights.