Complaint Investigation Report

In regards to the allegation: Staff do not prohibit residents from smoking. LPA reviewed the facility smoking policy and observed that smoking is allow in designated areas of the facility. Interviews with 4 of 4 Staff also indicate there are areas designated for smokers and have never witness anyone smoking in the back of the facility which is not a designated smoking area. Interviews with 7 of 7 Resident indicate they don't smoke in the back area of the facility and have never witnessed anyone smoking in the back area of the facility.

Based on LPA's record review, observations and interviews, the investigation revealed: Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted with Maya Mnoyan and a copy of this report provided.