Complaint Investigation Report

Interview with the administrator at 4:00 p.m. today revealed they spoke with R1 about the matter. To accommodate their needs, the administrator posted new “No smoking” signs around the building and offered R1 a room change. The administrator also provided R1 with an air filter to prevent any hazardous air conditions and designated a staff member to supervise the designated smoking area during the night shift. Interviews with ten (10) out of eleven(11) residents today revealed no residents are smoking in non-designated areas. Record review of R1’s file did not reveal any pertinent information. Based on observations, interviews, and record review, the facility ensured residents smoke in designated areas. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety needs were observed during today’s visit.

Exit interview conducted. Copy of report provided.