Complaint Investigation Report

Interviews with ten (10) out of thirteen (13) residents interviewed revealed they have not seen any cockroaches in the facility. Two (02) residents have seen cockroaches, but the fumigator killed them. Interview with R1’s roommate, Resident #2 (R2) at 2:30 p.m. today revealed they had not seen any cockroaches in their room. Interview with the administrator revealed they have not observed or heard reports of cockroaches in the facility. The administrator also noted the facility is served by a fumigator twice every month. Record review of fumigation records revealed the facility was last fumigated on 05/06/26, 05/28/26, and 06/08/26. Facility tours today on 06/02/26, and 06/11/26 revealed no cockroaches were observed in the facility or R1’s room. Based on observations, interviews, and record review, staff ensured the facility was free of pests. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.