Complaint Investigation Report

Interview with the administrator at 2:10 p.m. today revealed they received no reports of verbal or financial abuse. Interview with the Business Office Manager at 2:30 p.m. today revealed R1 consented to charge their account to pay for rent. No other money was charged from R1. Review of R1’s monthly rent ledger revealed they were charged the rate listed on their admission agreement. R1 also signed a consent form for automatic withdrawals for each month’s rent. Based on interviews and record review, staff did not verbally or financially abuse any residents. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns observed during today’s visit.

Exit interview conducted. Copy of report provided.