Complaint Investigation Report

LPA observed no smokers or smoke in the garage, central courtyard, or within the facility. Interviews with eleven (11) out of eleven (11) residents revealed no residents have detected or witnessed residents smoking in non-designated areas. Interview with Resident #2 (R2) at 10:00 a.m. today revealed they have detected the smell of smoke in the elevator and in hallways. R2 clarified that nobody is smoking in non-designated areas, but the smell of the smoke lingers on people’s clothing and carries into the building. Interview with the administrator revealed they have not received any reports of residents smoking in non-designated areas. The administrator noted that it may help to periodically remind all residents about facility policies on smoking. Interviews with Staff #1 (S1) at 9:10 a.m. today, Staff #2 (S2) at 9:25 a.m. today, and Staff #3 (S3) at 9:45 a.m. today revealed they have not seen or heard reports of residents smoking in non-designated areas. Based on observations and interviews, there is insufficient information to prove the allegation. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.