Facility Evaluation Report

At 1:30 p.m. on 10/20/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an informal conference at the Woodland Hills-South Adult and Senior Care Regional Office. Along with Licensing Program Manager (LPM) Naira Margaryan, LPA met with the Vice President (VP) of Regional Operations Nirjara Acharya, Regional Director Lisa Pham, and Administrator Narine Mertkhanyan. LPA disclosed the purpose of today’s informal meeting, which was to discuss facility operations, a recent deficiency, and to provide guidance for successful care and supervision of residents.

Savant representatives were given an opportunity to review public file prior to the meeting. LPA and LPM discussed the following issues:

Elevator maintenance: “ RM Whittaker inquired about the status of both facility elevators. Adam stated the front elevator is and has been operating and the modernization of the rear elevator was complete. An inspection was performed recently and a few more parts are required prior to passing a final inspection.” - This was the last update as of 10/15/24. The VP of Operations called LPA on 10/16/25 to notify that it had passed its final inspection. A staff member told LPA that the elevator is not working as of today. The VP clarified that the real elevator is operational as of today. LPM Margaryan noted the importance of submitting work orders and reports from maintenance agencies to keep the Licensing Department up to date on facility operations. VP Acharya stated the facility can provide all records of elevator maintenance.