Complaint Investigation Report

Interview with R1 at 2:00 p.m. revealed they were doing all right, though they did not appreciate certain staff trying to hug them. Interview with R1’s family at 2:10 p.m. confirmed that R1 cannot distinguish teasing from playful joking. R1’s family member believed the staff treated R1 with respect. Interview with the administrator at 2:45 p.m. today revealed they had received no reports regarding teasing or emotional abuse of R! or other residents. LPA observed staff treating R1 respectfully today. Record review of R1’s facility file revealed no pertinent information to the investigation. Based on observations, interviews, and record review, there is insufficient evidence to indicate staff emotionally abused R1 or any other residents. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.