Complaint Investigation Report

Interview with S1 at 12:25 p.m. today revealed they have not spoken rudely to R1 and assisted with their needs. Interview with S1’s supervisor, Staff #2 (S2), at 12:35 p.m. today confirmed that S1 behaved appropriately towards R1 and helped R1 resolve their issue with respect. Interviews with seven (07) out of eight (08) other residents interviewed confirmed that staff treat everyone with respect. During today’s facility tour, LPA observed staff members treating residents with dignity. Based on observations and interviews, staff treat residents with respect. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of report provided.