Complaint Investigation Report
Census59
Date signed03/08/2024 03:29:31 PM
R1 stated they may have been verbally abused by hospital staff instead. R1 admitted that although they complain often, they were appreciative of the facility staff. Interviews with other residents and staff revealed no information about staff verbally abusing residents. Based on interviews, facility staff did not verbally abuse R1. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.
No immediate health and safety hazards were observed during this visit.
Exit interview conducted. Copy of report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction