Complaint Investigation Report

Allegation #3, that "Residents are not assisted with their showers," is unsubstantiated based on the interviews conducted. 6/6 residents interviewed on 9/13/21 stated that staff where available to assist with showers.

Allegation #4, that " Staff did not safeguard resident's personal belongings ," is unsubstantiated based on the interviews conducted. 6/6 residents interviewed on 9/13/21 stated that staff did not touch their personal belongings or otherwise fail to safeguard them.