Complaint Investigation Report

Staff did not administer residents medication in a timely manner

It is alleged that staff are not getting their medication in a timely manner. LPA conducted interviews with residents from 12pm-2pm and staff from 2-3pm regarding this allegation. Interviews revealed that residents are receiving their medication at a scheduled time and that there have been no issues with medication being given. Based on the information obtained through interviews this allegation is deemed Unsubstantiated at this time.

It is alleged that the facility does not have enough staff and that staff are working from 6am-6pm consistently. LPA conducted interviews with residents and staff regarding this allegation from approximately 12-3pm. LPA also obtained a staff schedule to show coverage for the facility. Based on the information obtained through interviews and schedule review this allegation is deemed Unsubstantiated at this time.