Complaint Investigation Report

Also revealed hired as administrator only works in that capacity. Records review reveal current administrator license on file. Administrator had current trainings on file to include but not limited to Dementia and memory care. Interview with five (5) residents reveal administrator to be pleasant, informative, professional, and helpful. Interview with eight (8) staff reveal administrator to be knowledgeable, helpful, and professional at all times. Staff # 2 (S2) shares office with administrator and revealed that the administrator is always respectful, kind and professional.

Based on interviews and record review during this and previous licensing visits there is insufficient pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time