Complaint Investigation Report

if R1 will return back to Avantgarde. R1 will continue to receive treatment and hospice care at the skilled nursing facility at this time.

According to R1's relative/responsible person (RRP), she is involved directly with R1's care. She is aware that R1 was experiencing pain on 4/21/22, and that R1 called 911 in the early morning on his own. Facility staff was made aware of this. RRP had no complaints or concerns of the incident or on what had occurred, and also denies the allegation of staff not providing medical attention for resident in care.

Based on the information obtained, there wasn't enough evidence to prove the allegation of staff not providing medical attention for resident in care. Therefore, the allegation is deemed Unsubstantiated at this time.