Complaint Investigation Report

None of the residents who refused to give consent to be filmed attended the performance. Therefore, all residents at the performance had given consent to be filmed. The Activity Director noted about fifteen (15) residents were at the performance. LPA interviewed seven (07) of the fifteen (15) residents. Seven (07) out of seven (07) residents interviewed stated they had no issue with their right to privacy. All residents interviewed stated they felt staff did a good job of protecting their privacy. LPA observed a flamenco performance at approximately 3:00 p.m. on 05/14/26 in which no residents were being filmed. Based on observations, interviews, and record review, staff ensure residents’ privacy is maintained from outside vendors. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.