Complaint Investigation Report

Allegation: Staff did not provide adequate ALWP accommodations to resident in care

Based on interviews and observations resident # 1 (R1) was moved temporarily from their private room to a shared room due to repairs/remolding without prior written notice on or about 11/15/2023. Per review of R1’s admissions agreement R1 is entitled to a private room.

LPA conducted interviews with the Administrator and staff who admitted to relocating R1 from their own private room to a shared room with another resident from 12-06-2023 to 12-13-2023.

On 12/06/2023, the administrator admits new resident and instead of giving R1 back their original private room as repairs were completed the new resident was given R1’s room. The allegation is substantiated. The Administrator should have returned R1 to their original room once repairs were completed and not given it to the newly admitted.

Appeal rights and copy of this report issued.