Complaint Investigation Report
Regarding the allegation that Staff leave resident soiled for extended periods of time resulting in resident developing a UTI. LPA's record review today between 10:15 to 11:15 AM revealed that there was no diagnosis of Urinary Tract Infection (UTI) on R1's hospitalization admission and discharge record. LPA's interview with FM also revealed that FM witnessed facility staff never left R1 soiled for long and saw staff changing and checking R1's diaper while at the facility all the time. LPA's interview with four (4) incontinent residents today between 11:15 to 1:30 PM revealed that four (4) out of four (4) residents interviewed stated that they are regularly checked and changed by staff 3x to 5x a day including nights and did not witness any resident being left soiled for any period of time.
Based on the information gathered during this and prior visit, these allegations are deemed unsubstantiated at this time.
Exit interview conducted. Copy of this report issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction