Senior Care Records.

Complaint Investigation Report

Golden Assisted Living, Sylmar07/18/2024Licence 197609621

Date signed07/18/2024 02:25:53 PM
The inspector’s account

LPA's review of the Closed-Circuit Television (CCTV) footage from 07/12/24 to 07/17/24 review today between 10:43 AM to 12:00 PM revealed that there is only one (1) female staff that may have delivered dinner to R1 during the period the RP reported. Staff #1 (S1) denied seeing R1 on the floor since R1's admission during interview. LPA's interview with the administrator also revealed that there is housekeeper scheduled to clean the bathroom of any resident in the afternoon unless a resident reported an "accident".

Based on the information gathered during this visit, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction