Complaint Investigation Report

Regarding the allegation that Staff did not provide adequate transportation to resident in care, it was alleged that staff would transport R1 to doctor's appointments and drop R1 off at the entrance of the medical building and not go inside with R1. LPA's record review today at 1:05 PM revealed that the facility only provides arrangement of transportation to any resident if they need assistance. Further review also revealed that R1 was legally blind (one eye) and had the capacity for self-care and was ambulatory. LPA's interview with staff today between 10:30 AM to 1:00 PM revealed that when R1 was still living at this facility, R1 was independent and goes in and out of the facility to buy personal needs and meet with love partner at any time.

Based on the information gathered during this visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.