Complaint Investigation Report

197609621-9-15-2023-31-AS-TAGD-D7PLRE-20240731085900

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS S.ASC , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/13/2023 and conducted by Evaluator Jose Gary Tan

COMPLAINT CONTROL NUMBER: 31-AS-20230913160843

Facility staff are not addressing a bio hazard on facility premises

Licensing Program Analysts (LPAs) Gary Tan and Gina Saucedo conducted an unannounced complaint visit at this facility to investigate the above allegation. LPA met with administrator Monique Lopez and explained the reason for the visit.

LPAs conducted physical plant tour at 9:55 AM, requested copies of facility documents relevant to the investigation at 10:18 AM. It was alleged that several of the men who live at this facility urinate on the side of the wall on the outside grounds of the facility, LPAs observation during physical plant tour today at 9:55 AM, revealed that there was a faint smell of urine along the pathway on the side of the facility leading to the smoking patio of the outside yard. LPAs also observed some urine marking on the floor on the bicycle rack near the smoking patio. LPAs record review of photographic evidence also revealed that some of the residents are indeed urinating outside near the smoking patio area. Based on the information gathered during this visit, the allegation is deemed substantiated at this time. Exit interview conducted. Copy of this report issued.