Complaint Investigation Report

LPA's interview with the administrator today at 11:50 AM revealed that R1 complained of leg pain that was why R1 was sent to the hospital. Further interview also revealed that there was no care staff named "Maria" working in the morning and/or afternoon shift and the only care staff named "Maria" is working only on graveyard shift.

Regarding the allegation that Staff locked resident in room, it was alleged that staff Maria locked R1 in own room on 04/03/23 at about 1:00 PM. LPA's record review today between 10:00 AM to 11:35 AM of facility's unusual incident report (LIC 624) revealed that R1 left the facility on 04/01/23 at around 11:00 AM, transported to a nearby hospital and did not come back to the facility since. LPA's interview with the administrator today at 11:50 AM revealed that R1 complained of leg pain that was why R1 was sent to the hospital. Further interview also revealed that there was no care staff named Maria is working in the morning or afternoon shift and the only care staff named "Maria" is working only on graveyard shift. LPA's observation today at 9:35 AM also revealed that R1's roommate when R1 was still at the facility is still living at the facility to date. LPA's interview with R1's roommate revealed that no staff had locked their room nor witnessed any staff harming R1 when R1 was still at the facility.

Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.