Complaint Investigation Report

Regarding the allegation that the Facility staff do not ensure that resident has access to food, it was alleged that no staff is bringing food to R1's room. LPA's record review today at 12:30 PM, revealed that R1 was ambulatory and has the capability of self care including but not limited to feeding, dressing/grooming, toileting and bathing. Moreover, LPA's interview with staff on 04/16/21 between 10:00 AM to 12:00 PM and today at 12:15 PM, revealed that R1 was provided trays upon request based upon R1's condition but not on a regular basis because R1 was capable of self care and regularly went out to buy own stuff.

Regarding the allegation that Facility staff are not assisting resident with ADLs, it was alleged that R1 took an hour to get dressed prior to a medical appointment. LPA's record review today at 12:30 PM revealed that R1 was capable of self care and did not need any assistance with ADLs. LPA's interview with six (6) staff on 04/16/21 between 10:00 AM to 12:00 PM and today at 12:15 PM, revealed that R1 was independent and was able to capable of self care.

Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.