Complaint Investigation Report

Regarding the allegation that Resident does not have reasonable access to telephone, LPA's interview with R1 revealed that R1 did not have any problem using the telephone and has own cell phone to use. LPA's interview with eleven (11) residents or more than 10% of the current census, revealed that residents have access to the facility phone anytime and did not have any problem using the facility phone.

Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.