Complaint Investigation Report

Staff is restricting resident use of personal items in the facility.

It was alleged that facility staff violated Client #1 (C1’s) personal rights by restricting possession and use of professional art markers purchased with permission from the former Program Director. One (1) out of seven (7) clients reported that the markers were initially taken due to alcohol-based content and returned for use only in the kitchen under staff supervision, prohibiting keeping them in their room and confirming the restriction, while six (6) out of seven (7) clients expressed no concern regarding the allegation. The CPD, CD, CM, and FPD stated that the restriction applies to all residents with similar materials, was communicated verbally, and implemented to maintain safety. The CD confirmed the restriction is a general safety precaution, not based on C1’s diagnosis. The Admission Agreement prohibits alcohol or drug use due to potential adverse interactions with medications and risk to recovery, and allows room searches for such substances, while C1’s Appraisal/Needs and Services Plan identifies ongoing medication management, housing support, and outpatient follow-up as essential to stability. Based on the review of records and interviews, the facility’s actions were consistent with safety policies and protective of client health; therefore, the allegation is unsubstantiated .

Appeal rights explained and exit interview conducted.

Copy of this report signed and delivered.