Complaint Investigation Report

The emergency exit is a one way exit, once a person gets out, that person could not come back in using the emergency exit, but the residents who smoke on the back alley block the door to fully close in order to come in using the same emergency exit. The emergency exit door has an alarm and was working but it did not deter the residents from exiting from the emergency door making it unsafe for the residents in care. Therefore, based on LPAs and LPM observation, the allegation is deemed substantiated at this time.

Citation issued. Appeal rights discussed and given.

Exit interview conducted. Copy of this report issued.