Complaint Investigation Report

During these visits, (R1) declined to discuss the allegation further, stating, “I forgot about it, and I’m not going to talk about anything.” (R1) also commented, “I have no issues, and the staff are very nice.” In a separate interview, (S1) reported that (R1) expressed dissatisfaction with the way (S1) was providing assistance during toileting and requested that another staff member assist. Administrator Karapetyan confirmed that (R1’s) request was granted, and (S1) was reassigned to assist other residents. Based on the findings from Investigator Bendana’s initial interview and LPA’s subsequent interviews, the allegation is deemed Unsubstantiated at this time.

Exit interview and copy of report provided to Administrator.