Complaint Investigation Report
Census5
Date signed02/20/2024 12:09:25 PM
S1 and the licensee stated they did not know of any attempts of R1 to contact the facility regarding a refund. Based on interviews, the facility is willing to refund R1’s check and was not aware of any attempted phone calls requesting a refund. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.
No immediate health and safety hazards were observed during this visit.
Exit interview conducted. Appeal rights discussed. Copy of report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction