Complaint Investigation Report

197610045-12-7-2022-31-AS-MVAO-CMRUGD-20230104143410

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/03/2021 and conducted by Evaluator Michael Cava

COMPLAINT CONTROL NUMBER: 31-NP-20210603153540

Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to complete the investigation regarding the above allegation. The 10 day complaint visit was initiated by LPA Alex Pitz on June 9, 2021. That was then followed by an in-person office meeting held by LPA Pitz, and Licensing Program Manager (LPM) Eva Miller held on June 14, 2021. Facility representatives JD Kalmanson and Ian Howard were both present at that meeting. LPM Miller discussed the definition of a Residential Care facility, explaining the aspects of care and supervision that Community Care Licensing (CCL) oversees in its licensed facilities, versus what constitutes a "transitional living." Both facility representatives admitted to assisting a client with their medications at that time this complaint was made. Based on this admission, there is enough evidence to corroborate that Unlicensed Care was being provided at the time of LPA Pitz’s investigation. Although this facility has since been licensed, the allegation is Substantiated. Citation and NOV issued, but corrections are immediately made.