Complaint Investigation Report

Based on observations and interviews, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time.

---Staff are not following a resident's medical orders.

It was alleged that staff would not take the resident’s blood pressure before administering medications. To investigate this allegation, on 08/27/2022, LPA conducted interviews with two (02) staff and five (05) out of five (05) residents from 11:30 AM – 01:15 PM. Interviews revealed that staff take the blood pressure of each resident prior to administering medication and that they do not refuse blood pressure measurement requests made by resident. Based on observations and interviews, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazards observed during the visit. Exit interview conducted and a copy of the report was issued.