Complaint Investigation Report

The other residents interviewed could not corroborate the allegation. During the tour, LPAs did not observed bedbugs in the facility's TV room nor in Room 201 and 227. Room 205 was locked due to resident was out in the community. LPAs also reviewed pest control reports dating back to June 2023 and all reports stated no activity was noticed.

Regarding the allegation "staff are sleeping at the facility", it is alleged that staff are sleeping at the facility during their shifts. Administrator stated 2 months ago she reviewed her camera footage and noticed a graveyard staff sleeping on job. She confronted the staff and the staff resigned on 09/14/23. Administrator stated this was a one time incident and no other staff have slept on the job. Staff interviewed could not corroborate the allegation. Residents interviewed could not corroborate the allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview held and a copy of the report was provided