Complaint Investigation Report

*****This report dated 01/13/2023 is being amended to remove confidential information. Investigation findings on this report remain the same.******

The investigation revealed that the staff (S1-S4) interviewed denied any knowledge of the incident happening at the day care program. S1-S2 did not find any incident report of abuse, or injuries on file to C1 for 10/06/2022 as alleged. All staff interviewed denied that the staff had physically assaulted C1 or any clients. All staff stated that C1 has a history of making up stories and attention seeking. Interviews with C2-C4 revealed that they never witnessed any staff physically assaulting clients. All clients interviewed stated that they never saw any physical altercation causing injuries between staff and clients. Based on interviews conducted with staff and clients, LPA's review of C1's files and incident reports, there was no evidence to the allegation of physical abuse to C1. C1 suffers from Self-Injurious Behaviors (SIB) which is well documented by the facility. On these dates 10/11/2022, 10/17/2022 and 12/16/2022, C1 had a behavioral episode of SIB, which required verbal redirection and de-escalation from the staff. Therefore there was insufficient evidence to corroborate with the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was held, and a copy of the report was provided to the Program Manager, Evelyn Prado.