Senior Care Records.

Complaint Investigation Report

Quality of Life Academy, South Gate02/06/2023Licence 198601740

Census39
Date signed02/06/2023 10:53:35 AM
Name of licensing program analystLuis Mora
Name of licensing program managerWei Siew Ho
The inspector’s account

Regarding the allegation "clients are allowed to smoke marijuana in the facility", the director and staff interviewed denied the allegation and stated that marijuana is not allowed in the facility, and that there is always a staff supervising clients in the designated smoking area. Clients interviewed revealed that 6 out 6 clients could not corroborate with the allegation. During the visit, the LPAs did not observed clients smoking marijuana and also did not smell marijuana at the facility.

Regarding the allegation "facility is not safeguarding client's personal belongings", it is alleged that a client was a victim of theft The director and staff interviewed denied the allegation and stated that there has been no reports of theft from the clients. Clients interviewed revealed that 6 out 6 clients could not corroborate with the allegation. LPAs observed that the facility has lockers for the clients personal belongings.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview held and a copy of the report was provided

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction