Complaint Investigation Report
Staff did not safeguard residents’ personal belongings.
On the allegation that ‘Staff did not safeguard resident personal belongings’; it is the complainant’s concern that the responsible parties for R1 purchased new clothes and they were missing. To investigate the allegation, the LPAs conducted interviews. The Administrator stated that they believe that R1’s items were stolen by a former staff. The administrator called R1’s family and said they could provide new clothes or pay for what was taken. Additionally, the administrator stated that they did not have an inventory of R1’s items because many of the residents didn’t have ‘much’.
However, the administrator said they were going to start to log the new items and said they were going to do this with R1’s family. The interview with R1’s responsible parties revealed that they had communicated with the administrator about the missing clothing items, and that the administrator gave them two different reasons for the clothing missing. First the administrator stated, ‘R1 must have thrown their clothes away’, and when the responsible parties replied, ‘But staff are supposed keep an eye on residents’, then the administrator changed the reason to, ‘Probably the staff no longer working at the facility must have taken them’. The administrator asked about the total value of the clothing missing, and the responsible party stated that it was somewhere in the amount of $200 dollars. The responsible parties for R1 stated that they had received payment for the lost clothes.
Based on the information obtained through interviews, there is sufficient evidence to support the allegation that staff did not safeguard residents’ personal belongings. Therefore, the allegation is deemed Substantiated at this time.
Pursuant to Title 22 of the CA Code of Regulations, and the Health and Safety Code, the following deficiencies were cited (refer to LIC 809-D):
Citations were issued. Exit interview conducted, today's report, and appeal rights were reviewed and issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction