Complaint Investigation Report

The investigation revealed the following:

Regarding the allegation: the facility is in disrepair. On 5/16/23 LPA interviewed nine (9), out of ten (10) residents (R1-R9) and four (4) staff (S1-S4). All four (4) staff agree that the facility is unsafe, while four (4) clients agree the facility needs repair.

On 10/09/23 LPA interviewed ten (10), out of fifty-one (51) residents (R4-5, R7-9 & R11-15) and four (4) staff (S2-3, S5-6). Six (6) out of Ten (10) residents agree with the allegation and three (3) out of four (4) staff have agreed with the allegation.

LPA's record review showed that on 05/11/23 Los Angeles Dept. of Public Health had conducted an inspection that mentioned of a caved roof outside of unit #22. The report also informed of the Southwest wall of the building being in disrepair and needing to be addressed and that window sills were in disrepair.

LPA observed the landing of the third (3rd) floor from outside unit #22, which showed water damage with potential for future injuries. LPA observed the landings of the 2nd and 3rd floors currently being repaired. LPA observed the Southwest wall's painting needing to be replaced. LPA observed Southeast wall's window sills needing to be repaired and/or replacement in four (4) out of ten (10) window sills observed.

According to LPA's observations, interviews and record review conducted, there is enough evidence to support the above allegation. Therefore the above allegation is Substantiated .

Exit interview conducted, and a copy of the report and appeal rights were provided to Stephanie Brown, Administrator.