Senior Care Records.

Complaint Investigation Report

Manor, the, Santa Monica04/08/2026Licence 191603749

Census71
Date signed04/08/2026 04:54:20 PM
The inspector’s account

The details of the complaint alleged that the facility is in disrepair.

On April 8, 2026, at approximately 9:00 am, the department conducted a health and safety inspection of the facility. Inspectors randomly selected and observed 10 resident rooms. Several rooms had broken blinds. The department also noted holes in the walls of several rooms. In addition, all rooms had issues with smoke detectors; either the detectors were missing or the batteries were not functioning. The affected room numbers are: 24A, 24B, 23C, 26C, 26B, 15C, 14C, 12, 12A, and 12B.

Allegation: Facility did not adhere to fire clearance protocols.

The details of the complaint alleged that the smoke detectors at the facility are missing or in disrepair.

On April 8, 2026, at approximately 9:00 am, the department conducted a Health and Safety check of the facility. During the inspection, the department randomly selected and observed 10 resident rooms. Upon review, it was found that all 10 rooms had issues with smoke detectors; either the detectors were entirely missing, or the devices present had non-functioning batteries. The affected room numbers are as follows: 24A, 24B, 23C, 26C, 26B, 15C, 14C, 12, 12A, and 12B.

During this investigation, LPA found sufficient evidence to support the above-mentioned allegation.

Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation is found to be SUBSTANTIATED.

California Code of Regulations (Title 22, Division 6, Chapter 8), the above-mentioned deficiency was observed, and citation issued (ref. LIC 9099D).

An exit interview was conducted, and a copy of the Complaint Report was given to Stephanie Brown/Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction