Facility Evaluation Report

Licensing Program Analysts (LPAs) Cynthia Chan and Luis DeLeon conducted a case management visit to issue additional deficiencies found during a complaint investigation. LPAs arrived unannounced and met with Staff Uche Chikwendu. The reason for the visit was explained.

On 8/8/24, LPA Chan conducted a complaint investigation. LPA obtained a video footage that showed Staff #1 (S1) dragging Client #1 (C1) from the alleyway back to the facility. It was determined that S1 did not use the appropriate CPI techniques to handle the behavior. The program administrator also acknowledged the incident was not documented or reported to Community Care Licensing and other appropriate agencies.

Deficiencies are noted on LIC 809D per Title 22 regulations.

Exit interview was conducted with Mr. Chikwendu. A copy of this report and appeal rights were provided.