Senior Care Records.

Complaint Investigation Report

Wyse Home, Santa Clarita10/23/2025Licence 197610235

Census1
Date signed10/23/2025 12:00:06 PM
The inspector’s account

Title 17 reporting requirements, due to having computer and fax machine issues. It was also confirmed, the SIR was not submitted to Licensing. The restraint report was eventually sent to Regional Center, and during today’s visit, LPA obtained a copy of the SIR for Licensing. Based on interviews and documentation reviewed, the allegation that staff did not follow reporting requirements is Substantiated.

Citation issued, appeal rights, exit interview, and copy of report given to Administrator.

**Note, citation issued during today's visit, will be cleared. The Administrator submitted a copy of the SIR and LPA received missing reports for the year of 2025. Administrator was informed that moving forward, all SIRs are to be emailed to Licensing, using the office email address or fax number.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction