Complaint Investigation Report

Allegation # 2: It was alleged facility does not have adequate staffing to provide care and supervision. During today’s visit, from 930am to 1130am, LPA conducted interviews with Regional Center staff, Administrator, and reviewed facility and client records. On 06/19/2024, LPA reviewed the corrective action plan (CAP) that was issued by North Los Angeles Regional Center (LARC). According to the CAP, the facility had a semi-annual review by Regional Center on 05/06/2024, and during the visit, provided documentation that demonstrated a shortage of of hours allotted for clients. During today’s interview, the Administrator confirmed to LPA, the (CAP) was correctly issued, and admits the deficiencies. The Administrator will provided the requested documents for the plan of correction. Therefore, based on documentation and interviews, the allegation is Substantiated.

Both allegations are potential health and safety risk to clients in care.

Exit interview and copy of report provided to Administrator.