Complaint Investigation Report
During interviews with staff, Staff #3 stated there were issues with some of the wiring and parts but that a third-party company was immediately contact to resolve the issue. All other staff stated they did not experience any hot water issues and were only made aware of the issue when they witnessed other agencies in the facility to address the problem.
Based on interviews and record review, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time.
Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):
No other health and safety hazards noted during the visit.
Exit interview conducted. Copy of this report issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction