Home Care Organization Evaluation Report

Enforcement Analyst (EA), Ryan Chan, with the Home Care Services Branch (HCSB) conducted a virtual visit for the purpose of a biennial inspection, EA met with Guadalupe Hernandez Najjar - Director of Business Operations. The proper posting of business hours and license was observed during the virtual tour of the facility.

During the inspection, EA reviewed personnel records for Home Care Aides (HCA) including fingerprint status', registry status', tuberculosis (TB), and required training. The Home Care Organization’s (HCO’s) business records were also reviewed during the visit including the insurance requirements. Upon completion of the file review EA discussed the findings of the inspection with Ms. Najjar and informed her of the deficiencies found and explained they would be noted on the 809D. EA advised that all staff who have contact with clients, prospective clients, or confidential client information must have current background check.

An exit interview was conducted, a copy of this report and appeal rights were provided to Ms. Najjar via email.