Complaint Investigation Report

--- Facility not properly securing medications.

It was alleged that staff are leaving medications unlocked and accessible to residents. To investigate this allegation, on 03/28/2023, LPA made observations during a physical plant tour at 9:30 AM and interviewed two (02) staff from 10:30 AM – 11:15 AM. During the physical plant tour, LPA observed that facility did not have medications in the refrigerator, however, staff left centrally stored medication unit unlocked with key hanging on the door. During interviews, staff admitted to leaving the medication unit unlocked during a visit by other parties.

Based on observations and interviews, the allegations are SUBSTANTIATED at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):

--- Facility cleaning supplies are accessible to residents in care.

It was alleged that staff are storing toxins in an unlocked storage closet. To investigate this allegation, on 03/28/2023, LPA made observations during a physical plant tour at 9:30 AM and interviewed two (02) staff from 10:30 AM – 11:15 AM. During the physical plant tour, LPA observed that facility had cleaning supplies and other toxins in an unlocked storage closet. During interviews, staff stated that they were cleaning earlier today and planned to lock it. Staff also admitted that the storage closet containing toxic cleaning supplies was unlocked during a visit by other parties.

Based on observations and interviews, the allegations are SUBSTANTIATED at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):

No health and safety hazards noted during the visit.

Exit interview was conducted and a copy of report was issued.