Complaint Investigation Report

Galvan and found the facility to be clean and in good repair.

During todays visit LPA Sparkle Day requested to speak with Staff # 3 who was present date of incident 2/14/26. Staff #3 did not recall specific incident, however states she always prints out residents face sheet and medication list during all emergency calls. LPA Day requested Special Incidents for R#1 , however none was found for R#1. LPA reviewed Facility SIR in Regional office from January, 2026 to February 2026 and did not observe any SIRs for R#1.

Based upon this investigation, LPA finds that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED