Senior Care Records.

Complaint Investigation Report

Casa Esperanza, San Pedro01/29/2026Licence 198320317

Census6
Date signed01/29/2026 02:01:27 PM
The inspector’s account

The investigation revealed the following: Allegation #1- Staff engaged in inappropriate interactions in the presence of residents in care.

The details of the complaint alleged that the facility staff are engaging in inappropriate activities in the facility. It was reported that a resident witnessed staff having sex with another staff member in the kitchen in the middle of the night. On 1/29/2026, from 9:30am-2:00pm, the department interviewed staff (S1-S4) regarding the allegation. 4 of 4 staff denied the allegation that Staff engaged in inappropriate interactions in the presence of residents in care. All staff stated that they have never witnessed, been a part of, or heard of any staff member having sexual relations in the facility. They also stated that no staff has ever engaged in any inappropriate interactions in the presence of other residents.

The department interviewed residents (R1-R3) about the allegation and 2 of 3 residents that were interviewed stated that they have not witnessed any staff member having sex with each other in the facility or saw any staff member engaging in any inappropriate activities.

Based on interviews, there is insufficient evidence to support the allegation that Staff engaged in inappropriate interactions in the presence of residents in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated .

Allegation #2- Staff stole money from residents in care.

The details of the complaint alleged that the facility staff are stealing money from residents. It was reported that the facility staff are borrowing money from residents and stealing money out of their rooms. On 1/29/2026, from 9:30am-2:00pm, the department interviewed staff (S1-S4) regarding the allegation. 4 of 4 staff denied the allegation that Staff stole money from residents in care. All staff stated that they have not borrowed any money from any of the residents in the facility. Nor have they witnessed or heard of any other staff member stealing from the residents.

The department interviewed residents (R1-R3) about the allegation and 2 of 3 residents that were interviewed stated that they have not witnessed any staff member stealing from them or other residents. 2 of 3 residents that were interviewed also stated that they have never loaned any money to staff nor have they asked to borrow money from them.

The department reviewed the Resident Personal Property and Valuables List (No Date) and the Record of Clients/Residents Safeguarded Cash Resources (Dated: No Date) and did not observe any discrepancies. Resident R1 does not receive a P & I fund, and the personal items list was clothing related.

Based on interviews and records reviewed, there is insufficient evidence to support the allegation that Staff stole money from residents in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated .

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction