Complaint Investigation Report

The investigation revealed of the following: Allegation: “Facility staff is falsifying documents.” LPA interviewed four residents, and all denied the allegation and reported they are not aware of anything about staff falsified documents or they have no idea what is it about.. LPA interviewed staff and they all denied, and they never heard any staff falsified documents in the facility and they had no knowledge about that. LPA also interviewed the Prior and current administrator both reported Med-Tech can only pass the medication and cannot sign anything on behalf of any licensed staff or residents.

Based on the record review and interviews conducted, Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview held. A copy of the report and appeal right was provided to Administrator Regina Aguilar-Guevara.