Complaint Investigation Report

LPA interviewed four (4) staff, and all four (4) staff denied the allegation. All staff stated they knew who the resident is that is going up to those floors. One staff member stated that resident wants to move to either the 6th or 7th floor and went up to see the rooms. Staff stated that they have told the resident that they can provide resident with a tour. Staff stated they cannot prevent residents from 5th floor and lower from accessing floors six (6) or seven (7) since it is all part of the facility and residents have right to the common areas on floors six (6) and seven (7). LPA interviewed ten (10) residents, and nine (9) of ten (10) residents could not corroborate the allegation. One (1) resident heard about an incident involving R1 trying to open door of one resident on 7th floor. R1 stated R1 has gone up to the 7th floor to see the rooms because R1 would like to move up there because those rooms have a microwave and stove. R1 denied going into any of the rooms. All ten residents stated they have never had any items missing from their rooms. R1 does not require a 1:1 and is clear and oriented according to physician’s report. There is insufficient evidence to support this allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.