Complaint Investigation Report

The investigation revealed the following: regarding the allegation “Facility staff are not preventing a resident from harassing other residents.” It is alleged facility staff are not preventing R4 from harassing other residents in care. On 05/29/2025, LPA Ramirez conducted seven (7) resident interviews and three (3) staff interviews. Resident interviews and staff interviews conducted did not corroborate this allegation. On 05/29/2025, LPA Ramirez conducted residents records review. Residents records reviewed did not corroborate this allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .